1. How do I book?
The preferred method is by telephoning us, alternatively you can send us an email and we will get back to you as soon as possible. Our contact information can be found here.

2. How much notice do I need to give for a booking?
You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.

3. How much does it cost?
Please see the inflatable page for all prices. Prices may vary depending on your intended use i.e. home/fund raising or location.

4. What do the prices include?
All bouncy castle booking prices include local delivery, though a small charge may need to be charged for out of area deliveries, (please contact us for delivery rates). You will also receive a blower, extension cable and safety crash mat. The price also includes set up, inflation and collection.

5. When are your bouncy castles available?
Our castles are available 7 days a week all year round, including Bank Holidays.

6. How long do I get the equipment for?
Most parties are in the afternoon and so we will deliver and set up your castle between 9 am and 12 noon. We will then come and take the castle away after your party has finished, usually from 6 pm onwards. Although pick up time can be arranged to suit, it can be no later than 9 pm.

7. Do you hire overnight?
No.

8. Do I have to pay a deposit?
No.

9. How do I pay?
Cash, cheque or postal order.

10. What if I need to cancel?
You can cancel at anytime, all we ask is that you give us as much notice as possible. If no notice is given you may incur a cancellation fee.

11. What if it rains?
Unfortunately the bouncy castles cannot be operated in wet conditions due to safety reasons. There will not be a hire fee to pay.

12. Can the bouncy castle be set up on a slope?
No this is not possible however if it is a very slight slope it may be ok. You will need to discuss this prior to the booking.

13. How long does it take to set up/inflate/deflate/pack up the inflatable?
The bouncy castles take approx 10 minutes to set up and 20 minutes to pack up. However this is only an estimate; times may vary depending on which castle you hire.

14. How much space is needed?
You will need to allow a minimum of 5 feet at the front and rear of castle and 3 feet either side. This is to allow access, and for the blower at the rear. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited.

15. When I hire the castle is there anything I need to provide?
We supply all the hardware you will need for the castle, though you will need to provide a 240 volts mains power supply.

16. Do you supply safety instructions?
Yes we provide detailed safety instructions with every hire.

17. Is there an age limit for children using the castle?
Yes all our castles are suitable for children up to and including the age of 14.